Right of Withdrawal - Returns

As defined by Law 2251/1994 no.3e para. 1 within 14 days of receipt of the products you have the right to withdraw from the sale by sending a relevant statement* to the seller. In this case you have an obligation to return the products without undue delay and in any case within 14 calendar days from the day you sent the declaration. 

The products are returned at the customer's expense or presented by him to our physical store at 26-30 Gymnasium, N. Ionia, 142 31.

Returns are accepted only if the products are in the same condition in which you received them, without having been unsealed or their packaging has been opened, along with the legal documents that accompanied them.

In case of a defective product, the policy followed by our store is fully harmonized with law 2251/1994 no.3b par.1 ed. l & m as well as no. 534 et seq. of the Civil Code.

There is the possibility of a refund. Depending on the payment method you had chosen during your order, the refund will be made accordingly:

  • Credit Card: The refund will be made to your card within 1-3 working days.
  • Cash on delivery: You will need to provide us with a bank account in order to proceed to a refund within 1-3 working days.

The refund of the payment from our store will take place within 14 calendar days from the day on which we were informed of your decision to withdraw from the contract.  Our store has the right to withhold the amount to be refunded until we receive back the goods or until the consumer provides proof that he sent back the goods, whichever occurs first, according to article 3i par.3 of Law 2251/1994.